Privacy Policy & Terms of Use

Last updated: November 9, 2026

Greater Horizon Healthcare LLC (“GHH,” “we,” “us”) operates greaterhorizonhc.com (the “Site”). This page explains how we handle information collected through the Site, the terms for our text messages, and the terms for using the Site. By using the Site, you agree to this page.

Part 1: Privacy Policy

Information we collect

  • Information you give us: what you enter in our forms, such as your name, phone number, email, and address.
  • Referral information: our physician referral form collects patient details, which may include date of birth and insurance or Medicare information.
  • Job applications: information you submit when applying for a position.
  • Automatic information: IP address, browser and device type, pages viewed, the site that referred you, and the date and time of your visit, collected through cookies and server logs.

How we use it

We use this information to respond to you, process referrals, coordinate care, review job applications, send emails and texts you have agreed to receive, operate and secure the Site, and meet legal requirements.

Sharing

We do not sell or rent personal information. We share it only with service providers that help us run the Site and send messages, with healthcare providers and payers as needed to coordinate care, and when required by law. These categories exclude text messaging opt-in data and consent, which will not be shared with any third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Health information (HIPAA)

Health information submitted through the Site, including referrals, is Protected Health Information (PHI) and is handled under HIPAA and our Notice of Privacy Practices. Under HIPAA, you may request access to your health information, ask for corrections, request limits on certain uses, and ask for a list of certain disclosures. To make a request, contact our Privacy Officer below. Please do not send medical details through the general contact form or by text message.

Cookies

Necessary cookies keep the Site working. With your permission, we also use analytics cookies. You can change your choice anytime through “Cookie Settings” in the footer, or block cookies in your browser, though some features may not work. The Site does not currently respond to browser “Do Not Track” signals.

Security

The Site uses encrypted (HTTPS) connections, and access to submitted information is limited to staff who need it. Vendors that handle PHI for us must sign a Business Associate Agreement. No system is completely secure, so please contact us right away if you believe your information has been compromised.

Your choices

  • Texts: reply STOP to any message to opt out.
  • Emails: use the unsubscribe link included in every marketing email.
  • Cookies: change your choice through “Cookie Settings.”
  • Your information: ask to see, correct, or delete information you submitted through the Site, unless we must keep it by law.

Children

The Site is not directed to children under 13, and we do not knowingly collect their information. If we learn we have, we will delete it.

Part 2: SMS Terms

By checking the consent box and submitting your number, you agree to receive text messages from Greater Horizon Healthcare about appointments, scheduling, care coordination, follow-up on referrals or job applications you submit, and office closures or other service announcements. If you check the separate optional box, you may also receive marketing messages about our services and job openings.

  • Consent to receive texts is not a condition of receiving services.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to opt out or HELP for help, or call (617) 288-3333.
  • Carriers are not liable for delayed or undelivered messages.

Part 3: Terms of Use

Who may use the Site

You must be 18 or older to submit information through the Site. If you submit information for someone else, such as a family member or patient, you confirm you are authorized to do so and that the information is accurate.

Not medical advice

Site content is general information about our services. It is not medical advice and does not create a provider–patient relationship. Always consult a qualified healthcare provider. In an emergency, call 911.

Acceptable use

Do not misuse the Site, attempt unauthorized access, scrape data, upload harmful code, or submit false information. We may restrict access for anyone who violates these terms.

Site text, logos, and images belong to GHH or its licensors and may not be copied for commercial use without permission. Links to other websites are provided for convenience. We are not responsible for their content or privacy practices.

Disclaimer and limitation of liability

The Site is provided “as is” and “as available,” without warranties of any kind. To the extent permitted by law, GHH is not liable for damages arising from your use of, or inability to use, the Site. You agree to hold GHH harmless from claims arising from your misuse of the Site or violation of these terms.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts. If any part is found unenforceable, the rest remains in effect.

Changes and contact

We may update this page. The date above shows the latest version, and continued use of the Site means you accept the changes.

Questions or privacy requests: Privacy Officer, Greater Horizon Healthcare LLC, 413 Neponset Ave, Floor #3, Boston, MA 02122. Phone: (617) 288-3333. Email: [email protected]